Well, here we are, about a month after my post Shuttle Envy, and with BART transit workers on strike, the shuttles, along with apps like Uber and Lyft, are back in the news. Kevin Roose published a piece postulating that the rise of the shuttles and ride-share apps is contributing to the poor quality of public transportation services, and eliminating the incentives for policy makers to improve service. Matthew Yglesias and Reihan Salam, with an assist from Stephen Smith of Market Urbanism, do most of the dirty work in showing that the shuttles and apps are largely irrelevant to the quality of Bay Area public transit. Salam’s third point is essentially what I was saying in Shuttle Envy.
However, I’d go two steps further. First, it is a dubious proposition that because a wider cross-section of people in NYC use transit, a transit strike would be more effective in getting politicians to improve service. Rich people in New York have other options too – that’s one of the advantages of being rich. And as Salam says, poor people in New York have other options, like the dollar cabs and Chinatown vans. Note that these services are also mercilessly attacked by both the taxi cartel on one side and public transit services on the other, for stealing ridership, but since they serve low-income people instead of Silicon Valley Millenials, they’re not ripe targets for progressive equity and social justice attacks.
But even beyond that, the whole issue at hand here – the BART strike – has literally nothing to do with the quality of public transit services. The unions are asking for higher pay, smaller health care cost increases, better pension benefits, and some tangential safety items. They are not asking for proof-of-payment fare collection, or modern signaling and driverless trains, or better maintenance practices, or any of the many things that would have a positive impact for riders. If management gives in to all of the union’s demands, the quality of BART will be exactly the same as it was June 30.
And that brings us to one of the real problems with public transit in the US, the heart of the Shuttle Envy post: the first step to fixing a problem is to admit that you have a problem and that not exercising control is part of the problem. Public transit services in the US are not poor because Mark Zuckerberg runs private shuttles, they’re not poor because Lyft stuck a bunch of pink mustaches on the fronts of cars, and they’re not poor because BART management is holding out against the unions. They’re poor because we allow them to be and don’t demand any accountability.